SHIPPING INFORMATION

By the C Inc. ships to Canada and the U.S.

By the C Inc. is offering free shipping for a limited time. Your order will be processed within one to two business days from receipt of payment. We strive to get your orders out as quickly as possible.

Standard delivery time for Canadian orders is usually 2-9 business days, U.S. orders are shipped via Purolator to United States Postal Service after being processed through U.S. Customs. U.S. orders can take up to 14 business days to arrive. You will receive tracking information via email once your order has been shipped. Once orders arrive in the country of delivery, any customs, duties or taxes incurred are the responsibility of the customer.

Priority delivery is available upon request.

Please enter your shipping address correctly as once it has been processed and shipped we can no longer alter the address. If an order is returned to us from Purolator due to an incomplete or invalid shipping address being entered at checkout, you will be charged the standard shipping rate to resend.

PAYMENT INFORMATION

By the C Inc. accepts payment via Visa and Mastercard at this time. No credit card information is ever saved by By the C Inc. and it remains the private property of the cardholder at all times before, during, and after the product purchase.

RETURNS & EXCHANGES

By the C Inc. is happy to exchange or refund merchandise within 30 days of purchase provided it is in its original selling condition. A full refund will be issued to the credit card used for the original purchase. Due to varying bank policies, please allow one to two billing cycles for the credit to appear.

Please have items shipped to the following address:

By the C Inc.
Suite 106, 579 3rd Street S.E.
Medicine Hat, AB, Canada T1A 0H2

By the C Inc. reserves the right to reject returns sent or communicated beyond the return period limit, or items which are not in the same condition in which they were received. Please note that garment tags must remain attached, and the item cannot be worn, washed or tampered with.

To return an item or if you have any questions regarding the above terms, please email cindi@bythec.ca